If your order has not yet been processed by our warehouse team, you will be able to cancel your order. However, if it has already begun processing, we will not be able to. Give us a call and we can check this for you.
If your order has already been dispatched, you will need to return all the items in the order. You can use our free Collect+ returns label or Royal Mail pre-paid returns label. The items must be in their original condition and will be inspected once we have received them.
Once your order has been placed, we will not be able to make any changes to it. Give us a call and we can see if we can cancel it.