Christmas Opening Hours
During the holiday season, the Customer Experience team will be working reduced hours and so it may take us a little longer to get back to you than usual. For details on closures and reduced hours please see below.
There will be some days the phone lines will be closed and live chat will be unavailable or the opening hours will be a little shorter. If you need to contact us in this time it is best to send us an email and we will get back to you as soon as we are able. We would recommend only sending one email per issue, as sending several may push your case further down the queue.
Opening Hours Amendments
25th December : CLOSED 26th December : CLOSED 1st January : CLOSED
If you need some help or advice on returns, missing items or similar you can head over to our help centre where we have some articles on frequently asked questions.