Product restrictions

Hardware delivery

Due to the size of some of the hardware products that we stock we will ship these using the most appropriate Courier Service depending on the size of the item, and the delivery location. Because of this we may not always be able to offer a next day delivery service, and we would advise to allow an additional 2 to 3 working days before receiving the order.

We cannot ship items that measure more than 8.6ft outside the UK (apart from items that are inflatable).

On receipt of your hardware delivery we strongly recommend that you unpack and inspect the product with the courier, before signing off the courier delivery. In the unlikely event of there being any damage please sign for the delivery and write 'damaged' and contact us on 0808 164 2410. If it is not possible to inspect the product before the courier driver leaves then please sign as “unchecked”, and in the unlikely event of you discovering a fault then please contact us immediately on 0808 164 2410.

Brand restrictions

We are unable to ship this brand outside of the U.K.: GoPro.

We are unable to ship these brands outside the EU: Burton, Analog and Anon.

We are unable to ship these brands to the US:

Brand
Amuse Society
UGG
Toms
Carhartt
The North Face
Patagonia
Vissla
Vans
Anon
Go Pro
Burton
Finisterre
O'neill
Lib Tech
Gnu
Bent Metal
Roxy (Snowboards/Skateboards)
Faction

We are unable to ship these brands to Australia:

Brand
Seafolly
Rip Curl
Sorel
UGG
Finisterre
Protest
Anon
GoPro
Burton
Vissla
C-Skins
Bic
Pyzel
Volcom
O'neill
Lib Tech
Gnu
Roxy (snowboards/Skateboards)