Product restrictions

Hardware delivery

Due to the size of some hardware products we sell, we will use the most appropriate courier service for your location. Because of this, we may not always be able to offer a next day delivery service, and kindly advise that you allow an additional 2 - 3 working days before receiving your order.

We cannot ship items that measure more than 8.6ft outside the UK except for inflatable item(s).

Upon delivery, we strongly recommend that you unpack and inspect your order before accepting it. In the unlikely event your order is damaged, please sign for the delivery and write 'Damaged' on your package. Please, contact us on 0808 164 2410 immediately if your order is not as expected. If it is not possible to inspect the product before the courier driver leaves, please sign the package as 'Unchecked' and contact us immediately on 0808 164 2410 if there are any issues.

Brand restrictions

We are unable to ship this brand outside of the U.K: GoPro.

We are unable to ship these brands outside the EU: Burton, Analog and Anon.

We are unable to ship these brands to the US:

Brand
Amuse Society
UGG
Toms
Carhartt
The North Face
Patagonia
Vissla
Vans
Anon
Go Pro
Burton
Finisterre
O'neill
Lib Tech
Gnu
Bent Metal
Roxy (Snowboards/Skateboards)
Faction

We are unable to ship these brands to Australia:

Brand
Seafolly
Rip Curl
Sorel
UGG
Finisterre
Protest
Anon
GoPro
Burton
Vissla
C-Skins
Bic
Pyzel
Volcom
O'neill
Lib Tech
Gnu
Roxy (Snowboards/Skateboards)